About Us — 98ms, the Online Entertainment Platform of Choice for Millions of Malaysian Players

We are more than just a gaming platform. 98ms is built on a foundation of trust, transparency, and a passion for delivering the best online entertainment experience to every player in Malaysia.

Trusted 500,000+ Members Licensed & Recognised 24/7 Support

From a Small Idea to the Biggest Platform for Malaysian Players

98ms started with a simple question: why weren't the existing online entertainment platforms truly built for Malaysian users? Most platforms at the time were rough translations from foreign markets — confusing interfaces, payment methods unfriendly to local users, and customer support that didn't understand the specific needs of players in this country.

And so 98ms was born — a platform built from the ground up with one clear goal: to be the most comfortable, most secure, and most enjoyable online entertainment home for Malaysian players. The name "98ms" itself symbolises our response speed — a commitment that every action on our platform will be processed in near-instant time, delivering a seamless, uninterrupted experience.

From day one, 98ms has prioritised three things: game quality, user data security, and seamless financial transactions. These three pillars continue to guide every decision we make to this day — whether technical, business-related, or day-to-day operations.

Who's Behind 98ms?

Behind 98ms is a team of over 200 dedicated professionals — software engineers, cybersecurity specialists, data analysts, product managers, and customer support agents. Many of us are Malaysians who understand the local culture, the playing habits of Malaysian users, and the specific needs of this market.

Our leadership team brings a combined wealth of experience spanning the technology, financial services, and digital entertainment industries. With this breadth of expertise, 98ms delivers a platform that is not only technically robust, but also intuitive and enjoyable for anyone — from seasoned players to those trying it for the very first time.

What Sets 98ms Apart from Other Platforms

The simple answer: we listen. Every update, every new feature, and every improvement you see on the 98ms platform is a direct result of feedback from our player community. We have active feedback channels, and our product team reads every suggestion that comes in. When our players say they want something, we work to make it happen — not in months, but in weeks.

Additionally, 98ms is among the first platforms in Malaysia to implement a KYC (Know Your Customer) system fully integrated into the registration process. This means your identity verification is completed within minutes — no need to send documents via email or wait days for your account to be fully activated.

Milestones We're Proud of Together

500K+
Active Registered Members
1,200+
Game Selection
99.9%
Platform Uptime
24/7
Customer Support
<5min
Withdrawal Process
SSL
256-bit Encryption

Our Mission

To provide the safest, fairest, and most enjoyable online entertainment platform for every player in Malaysia — ensuring every ringgit played is handled with full integrity and professionalism.

Key Milestones in 98ms History

2019
Founding of 98ms

The 98ms platform officially launched with a focus on the Malaysian market, offering slot games and Live Casino to local players.

2020
Sports Section Launch

The Sports Betting module was added, covering the Malaysia Super League, EPL, and various other international leagues with competitive odds.

2021
Reached 100,000 Members

98ms reached the milestone of 100,000 registered members, affirming the trust of the Malaysian player community in our platform.

2022
Mobile App Launched

The official 98ms App for Android and iOS was launched, allowing players to enjoy games anywhere with ease.

2026
500,000+ Active Members

The 98ms community has grown past half a million active members, making us one of the largest online entertainment platforms in Malaysia.

Six Reasons Malaysian Players Trust 98ms

Every feature on 98ms exists for a reason — carefully designed to meet the real needs of Malaysian players.

Bank-Level Security

Your personal data and financial transactions are protected by 256-bit SSL encryption — the same security standard used by Malaysia's major banks. Our systems also undergo regular security audits by independent third parties to ensure no vulnerabilities go undetected.

Fast & Reliable Transactions

Deposits via FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and GrabPay are processed in under a minute. Withdrawal of winnings to a local bank account or e-wallet is typically completed within 5 to 15 minutes — among the fastest in the industry in Malaysia.

Over 1,200 Game Options

From classic Slot Games and Live Dealer with professional dealers in real time, to action-packed Fish Shooting Games and Sports Betting across dozens of leagues — all available in one integrated platform. No more switching between platforms.

Mobile App Optimised

The 98ms App for Android and iOS is designed specifically for Malaysian mobile devices — lightweight, fast, and data-efficient. Biometric login, real-time bonus notifications, and automatic dark mode make playing on your phone more comfortable than any other platform.

24/7 Customer Support in Malay & English

Our support team is ready to assist you in both Malay and English, 24 hours a day, 7 days a week via in-app live chat. No tedious automated bots — you'll be connected directly with trained human agents who genuinely understand your issue.

Fair & Transparent Gaming

All games on 98ms use a Random Number Generator (RNG) certified by independent auditing bodies. This means every slot spin, every card hand, and every game outcome is genuinely random and cannot be manipulated by any party — including 98ms itself.

The Principles Behind Every Decision at 98ms

These values are more than slogans on an office wall. They shape how we think, make decisions, and serve every player, every single day.

1
Transparency in Everything

We believe players deserve to know exactly how this platform works — from game payout rates (RTP) and bonus terms, to how their personal data is used and protected. No hidden terms, no deliberately obscured conditions.

2
Uncompromising Security

We continuously invest in the latest security infrastructure. Every transaction, every login, and every data exchange is protected with protocols as stringent as those used by licensed financial institutions in Malaysia.

3
Responsible Gaming

98ms fully supports responsible gaming practices. We provide self-control tools such as daily deposit limits, loss limits, and self-exclusion options to help players stay within healthy boundaries.

4
Continuous Innovation

The online entertainment industry evolves rapidly. The 98ms technology team continuously monitors the latest developments and implements new innovations — from the newest e-wallet integrations to next-generation gaming technology.

5
Community First

98ms players are more than users — they are a community. We regularly host tournaments, loyalty programmes, and community events to ensure that the 98ms experience goes beyond just financial transactions.

The People Behind 98ms

Our leadership team brings extensive combined experience across technology, digital finance, and the entertainment industry.

Azri Hakim
Chief Executive Officer

15 years of experience in the fintech and digital entertainment industry across Southeast Asia.

Syafiq Danial
Chief Technology Officer

Expert in high-performance system architecture and cybersecurity for large-scale online platforms.

Nurul Aisyah
Chief Product Officer

Responsible for ensuring every new 98ms feature meets the real needs of Malaysian users, based on data and direct feedback.

Hafizuddin Rauf
Chief Operating Officer

Ensuring the 98ms platform operates at 99.9% uptime and that every customer support request is resolved promptly.

98ms and Its Commitment to the Malaysian Player Community

When someone registers a 98ms account, they don't just gain access to a gaming platform — they join a community built on mutual trust. And that trust is not something we take lightly. Every decision we make, whether in product or policy, always considers the impact on our loyal community members.

One of the most common questions from new players is about game fairness. Are the slots at 98ms truly random? Is there any chance the system is manipulated? Our answer is clear: no. All slot and table games offered at 98ms use an RNG system certified by independent auditing bodies. The payout rate (RTP) for each game is also available for players to review in the game information section. We believe this transparency is the key to a lasting relationship with our players.

Fast Payouts, No Excuses

Nothing is more frustrating for a player than waiting days to receive their winnings. At 98ms, we have built a payment infrastructure that processes withdrawals within 5 to 15 minutes in the majority of cases. This is achieved through direct integration with local banking systems and Malaysia's leading e-wallets, with no intermediaries slowing the process down.

We support a wide range of deposit and withdrawal methods including FPX (all major Malaysian banks), Maybank2u, CIMB Clicks, Public Bank, RHB, Touch 'n Go eWallet, GrabPay, and several other options. All transactions are processed in Malaysian Ringgit (MYR) with no currency conversion fees or hidden charges.

Data Security: What We Do to Protect You

In this digital age, personal data is an incredibly valuable asset. 98ms enforces a strict data protection policy in line with international standards. All data you share during registration — your name, phone number, bank account information — is stored on fully secured servers and is never shared with third parties without your explicit consent.

Two-factor authentication (2FA) is available and strongly encouraged for all 98ms accounts. With 2FA enabled, even if someone knows your password, they won't be able to log in without the verification code sent to your phone. This adds a critical extra layer of security to protect your credit balance and personal information.

Responsible Gaming: More Than Just a Slogan

98ms takes responsible gaming very seriously. We recognise that online gaming can be a fun source of entertainment, but it can also pose risks to individuals who do not manage their habits well. To address this, we have provided a set of self-control tools that any member can use to manage their playing habits.

These tools include self-configurable daily, weekly, and monthly deposit limits; loss limits that automatically stop a gaming session once losses reach the set threshold; self-pause options for a defined period; and full self-exclusion for those who feel they need a longer break. All tools are accessible directly from within the user account without needing to contact customer support.

We also collaborate with local support organisations to ensure players who need help dealing with problem gaming can access the appropriate resources. Visit Responsible Gaming contains more information on this.

Join the 98ms Community Today

More than 500,000 Malaysian players are already part of the 98ms community. Register your free account now and experience the difference for yourself.

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